Contact Furmora. A real person answers.
Question about an order, our puppy training pads, a return, or stocking Furmora in your shop? Pick the fastest route below, or send us a note and we will come back within one working day.
SEND A MESSAGE
Tell us what's up.
The more detail you give, the faster we can help. Got an order number? Pop it in the message.
Registered office
21-23 Ripple Road, Barking,
IG11 7NN, United Kingdom
IG11 7NN, United Kingdom
Response time
1 working day
Hours
Mon to Fri, 9AM to 6PM
QUICK ANSWERS
Where is my order?
Orders placed before 2pm ship same day. Your dispatch email has tracking; reply to it if anything looks stuck.
Can I change my subscription?
Yes, adjust cadence, skip, or cancel anytime from your account, or email us and we will sort it.
How do returns work?
Not happy in the first 30 days? Email hello@furmora.co.uk for a refund. You keep the pads.